Refund policy

Returns & Refunds Policy

Because many of our products are made to order and some are personalized, we do not accept returns or exchanges for change of mind, incorrect size selection, or customer input errors.

If your order arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days of delivery with your order number and clear photos of the issue.

If the problem is confirmed, we will arrange a replacement or refund at no additional cost to you.

Personalized products cannot be returned unless they arrive damaged, defective, misprinted, or incorrect.

Please carefully review all personalization details, names, sizes, colors, and shipping information before completing your order.

Refunds, when approved, will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

To request assistance with an order, please contact us through the Contact page of our store.